About Best Products Sales & Service, Inc.
Our Story
Best Products Sales & Service, Inc. was founded in 1998 with a simple goal—to provide honest, dependable service to banks, credit unions, and businesses that handle cash every day. What started as a small family operation has grown into a respected name in the financial technology and ATM industry.
From the beginning, we built our business on relationships, not transactions. Our founders, Steve Wilkenshoff, and Chip Botjer began their careers in 1970 as a Brandt dealers, which later became De La Rue and Glory. Decades of hands-on experience taught them that customers deserve more than just equipment—they deserve a partner who understands their business and stands behind every installation. That same belief still guides everything we do today.
Who We Are Today
Best Products is family owned and operated, now led by the next generation. Our close-knit team brings together decades of experience in ATMs, teller automation, money processing, payments and cash management. We are proud to be both small enough to stay personal and flexible, yet experienced enough to serve large multi state clients with confidence.
Every member of our team takes pride in being approachable, knowledgeable, and accountable. We don’t hide behind automated systems or endless phone menus. When you call us, you reach real people who know your name, your equipment, and your business.
What We Do
We provide sales and service for a wide range of financial and retail technology, including ATMs, ITMs, teller cash recyclers, self-service coin machines, and currency processing equipment. We represent leading manufacturers such as Hyosung, Genmega, Atec, Glory, Scan Coin, Magner, Cassida & DPL allowing us to recommend the right solution—not just one brand.
In addition to equipment, we offer full ATM outsourcing, cash automation consulting, and local service agreements that keep your operations running efficiently. Whether you manage a single branch or an entire network, we deliver the same level of care and reliability that built our reputation more than two decades ago.
Our Mission
Our mission is simple. Make financial technology reliable, efficient, and personal. We believe in long-term relationships built on trust, not short-term sales. We believe in doing the right thing for our customers, even when it is not the easiest thing to do. And we believe that family values and professionalism can coexist in a modern, nationwide business.
Our Legacy and Future
Over the years, Best Products has grown to support thousands of ATMs and money-handling systems across the tri-state area and beyond. Across the US we have a network of thousands of ATMs. In every state! While the industry has evolved with new technologies and automation, our core values have never changed. We continue to invest in our people, our service capabilities, and our partnerships, ensuring that we remain a trusted name for the next generation of financial technology.
A Message From Our Team
At Best Products, we are proud of what we have built and the relationships we have earned along the way. Every installation, every repair, and every handshake reflects our belief that doing things the right way still matters.
If you are new to Best Products, welcome. We look forward to earning your trust the same way we have since 1998.
Honest work, responsive service, and genuine care for your success.
Best Products Sales & Service, Inc. Family Owned. Trusted Since 1998.
Latest Fresh Thinking
Updates and resources for payments, cash automation, and financial technology.
This is an official email received by NAC (National ATM Counsel) on 8/19/24. Please note that this security bulletin effects ATM companies who utilize RMS software and who have not changed the default passwords. Please be aware- if you are a Best Products customer- this should not effect you- unless you are utilizing your own
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